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Company Policies

Professional Buying Policies, Shipping for Products and Equipment, Privacy and Return Policy.

Selling to Professionals

We accept any current state health care license. Our customers range from MDs, nurses, massage therapists, estheticians, cosmetologists, chiropractors and more. If you are in a state that does not require licenses, proof that you are in a related business or proof of your education may be accepted. Any current salon or spa license is accepted. If you are a student, proof that you are currently enrolled in a related school is acceptable. Register Here.

 

Shipping for Product Orders

If you order Source Vital product, we normally ship same day or next day. Depending on your location, UPS will deliver the product from 1-5 days after the day of shipment, excluding weekends or holidays. Please request shipping information when you order and we will call or email you with that information as we receive it. Shipping rates for online orders are based on order total. If you are a qualified professional purchasing products at discounted levels, your shipping rates will be calculated based on total weight of the package.*

 

Shipping for Equipment and Equipment Accessories

If you are ordering equipment or equipment accessories, it may be shipping direct from a manufacturer. Depending on the manufacturer, it may take 1-4 weeks to arrive. Any damages in shipment must be reported within 72 hours to the freight carrier. Shipping rates are calculated after the order is packed depending on weight. An exact amount cannot be given until the entire package has been assembled and weighted. Freight estimates can be given upon request; they are subject to change and customer will be billed for actual shipping amount.

 

Privacy Policy

Read the complete Privacy Policy here.

 

Return Policy

Our product liability insurance prohibits any product to be restocked after leaving our facility. This is for your protection, as well as ours. Please place orders carefully. Return Policy on equipment may vary depending on manufacturer. If you have any questions, please call for clarification, 1.800.880.6457.

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