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Company Policies

Professional Buying Policies, Shipping for Products and Equipment, Privacy and Return Policy.

Selling to Professionals

We accept current health care licenses and certifications. Our customers range from Day Spas, Destination and Resort Spas, Wellness Centers, Hair Salons and individual licensed professionals, such as estheticians, massage therapists, chiropractors and naturopathic doctors. If you are in a state that does not require licenses, proof that you are in a related business or proof of your education may be accepted. Any current salon or spa license is accepted. If you are a student, proof that you are currently enrolled in a related school is acceptable.

 

The minimum opening order is $500. Each subsequent order minimum is $100.

 

Register To Buy Here.

 

Shipping for Product Orders

If you order Source Vital product, we normally ship same day or next working day. Depending on your location, UPS will deliver the product from 1-5 days after the day of shipment, excluding weekends or holidays. Your invoice will be emailed to you when your order ships.  If you are a qualified professional purchasing products at a discounted level, your shipping rates will be calculated based on total weight and destination of the package.  If a shipment is damaged, please refuse the shipment or have the shipping agent make a note of damage on all paper work.  Call us immediately.

 

Shipping for Equipment and Equipment Accessories

If you are ordering equipment or equipment accessories, it may be shipped directly from a manufacturer. Depending on the manufacturer, it may take 1-4 weeks to arrive. Any damages in shipment must be reported within 72 hours to the freight carrier. Shipping rates are calculated after the order is packed depending on weight and destination. Freight estimates can be given upon request; they are subject to change and customer will be billed for actual shipping amount.  If a shipment is damaged, refuse the shipment or have the shipping agent make a note of damage on all paperwork.  Call us immediately.

 

Privacy Policy

Read the complete Privacy Policy here.

 

Return Policy

Our product liability insurance prohibits any product to be restocked after leaving our facility. This is for your protection, as well as ours. Please place orders carefully. Return Policy on equipment may vary depending on manufacturer. If you have any questions, please call for clarification, 1.800.880.6457.

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